Communicate Early
Reach students through surveys, alerts, referrals, direct communication, and responses to student requests.
Starfish for Faculty
Faculty and Staff Resources
Support Student Success with Starfish
Use Starfish to communicate with students, respond to progress surveys, recognize achievement, raise concerns, connect students with campus services, document advising interactions, and coordinate support across the university.
Coordinated Student Support
Make Meaningful Connections Throughout the Semester
Students may engage with course material and encounter questions outside of class. Systematic, ongoing communication through Starfish helps faculty and staff address concerns, recognize successful learning strategies, and coordinate academic, advising, and general support across campus.
Recognize Progress
Send Kudos to acknowledge positive performance, effort, achievement, and successful learning behaviors.
Coordinate Support
Communicate with academic advisors, support staff, tutoring services, and other campus offices to assist students.
Faculty Tools
What You Can Do in Starfish
Starfish provides faculty and staff with tools to communicate, document interactions, monitor engagement, and connect students with support.
Respond to Surveys
Complete scheduled No Show and Academic Performance surveys during the designated response windows.
Respond to Students
Review and respond to student requests for assistance through Starfish.
Raise Kudos
Recognize students who are doing well and reinforce positive progress.
Raise Flags
Identify academic or engagement concerns that require student action or follow-up.
Make Referrals
Connect students with tutoring, advising, and other campus services.
Resolve Alerts
Resolve Flags or Referrals after student action and document follow-up with notes.
Manage Appointments
Set office hours and allow students to schedule available appointment times.
Document Advising
Submit advising notes and maintain a coordinated record of student support.
Contact Student Groups
Communicate with assigned advisees or students within specific majors.
Collaborate with Support Staff
Communicate with academic advisors and campus support professionals.
Track Attendance
Record and monitor student attendance information in Starfish.
Coordinate Follow-Up
Use shared communication and notes to support informed campus follow-up.
Guides and Workflows
Essential Faculty Resources
Review the available guides before completing surveys, raising alerts, or following up with students.
Starfish Information Guide
Review general information about Starfish tools, communication, and student-support processes.
View Information Guide (opens in a new window)No Show Survey Guide
Review instructions for completing the No Show survey in Starfish.
View No Show Guide (opens in a new window)PACK Center Flag Workflow
Review the communication and follow-up workflow used when a student Flag is raised.
View Follow-Up Workflow (opens in a new window)Video Tutorials
Starfish How-To Videos for Faculty
Use these tutorials for additional guidance on common faculty tasks in Starfish.
Starfish Faculty Tutorial One
Watch this faculty tutorial for guidance on working with Starfish tools and student-support features.
Watch on YouTube (opens in a new window)Starfish Faculty Tutorial Two
Watch this tutorial for additional guidance on faculty communication and student follow-up.
Watch on YouTube (opens in a new window)Starfish Faculty Tutorial Three
Watch this tutorial for further instruction on using Starfish to support students.
Watch on YouTube (opens in a new window)Faculty and Department Training
Schedule Starfish Training
Starfish training is available for individual faculty and staff members, departments, or university units.
Contact csup_starfish@csupueblo.edu to request assistance or schedule a training session.
Request Starfish Training2026–2027 Academic Year
Progress Survey Timelines
Review the opening and closing dates for No Show and academic progress surveys.
Survey opening times are listed as 8 a.m. Survey closing times are listed as 11 p.m.
Full-Term Courses
Fall 2026: August 24–December 18 Spring 2027: January 19–May 14
| Survey | Fall Opens | Fall Closes | Spring Opens | Spring Closes |
|---|---|---|---|---|
| No Show Week 1 Alert | August 26 | August 31 | January 20 | January 26 |
| No Show DROP | September 2 | September 8 | January 27 | February 1 |
| Early Alert Semester Progress | September 21 | September 29 | February 15 | February 23 |
| Mid-Semester Progress | October 21 | November 3 | March 17 | April 6 |
Short-Term Eight-Week Courses
Fall A and B Spring A and B
| Survey | Fall Opens | Fall Closes | Spring Opens | Spring Closes |
|---|---|---|---|---|
| Fall A: August 24–October 18 Spring A: January 19–March 15 | ||||
| No Show DROP | August 26 | August 31 | January 20 | January 25 |
| Early Alert Semester Progress | September 9 | September 15 | February 3 | February 9 |
| Fall B: October 19–December 20 Spring B: March 14–May 16 | ||||
| No Show DROP | October 21 | October 26 | March 17 | March 29 |
| Early Alert Semester Progress | November 4 | November 10 | April 7 | April 13 |
Summer 2027
No Show DROP survey schedule by summer part of term
| Summer Part of Term | Survey Opens | Survey Closes |
|---|---|---|
| First Four Weeks, May 18–June 10 | May 18 | May 19 |
| First Eight Weeks, May 18–July 8 | May 20 | May 25 |
| Full 12 Weeks, May 18–August 5 | May 25 | May 27 |
| Second Four Weeks, June 14–July 8 | June 15 | June 16 |
| Second Eight Weeks, June 14–August 5 | June 17 | June 22 |
| Third Four Weeks, July 12–August 5 | July 13 | July 14 |
Summer 2027 opening and closing dates were not included in the current source and should be added when finalized.
Questions About Starfish?
Contact the CSU Pueblo Starfish team for faculty assistance, technical questions, training, or help using Starfish resources.
Email: csup_starfish@csupueblo.edu